Return Policy
At Ranity, we are dedicated to leveraging AI technology to create high-quality, affordable digital artworks that can be enjoyed by a wide range of audiences. Due to the nature of our products, we have a specific return policy for your reference.
No Returns or Refunds
All purchases made with Ranity are for digital products. As such, we do not accept returns or issue refunds once a purchase has been completed. This policy is in place because digital products, once delivered, cannot be returned in the same way as physical goods.
Why No Refunds?
Immediate Access: Upon purchase, you gain instant access to the digital artwork, making it impossible to reverse the transaction entirely.
Non-Tangible Nature: Digital products cannot be “returned” in the traditional sense, as they are not physical items.
Fair Pricing: We strive to keep our pricing affordable and accessible, ensuring value for our customers while maintaining the integrity of our offerings.
Before You Purchase
We encourage all customers to carefully review product details, descriptions, and any preview images provided on our platform before making a purchase decision. If you have questions or concerns, feel free to contact us for clarification prior to purchasing.
Exceptions
While refunds are not available, we value your satisfaction and are committed to resolving any issues related to:
Technical difficulties in accessing or downloading the product.
Receiving the wrong file or product due to an error on our part.
If you encounter these issues, please reach out to us at [Your Support Email] within 7 days of purchase, and we’ll assist you promptly.
Contact Us
For additional questions about this policy or for support, please contact us:
Email: [email protected]
Website: https://ranity.com
Thank you for supporting Ranity and for understanding the unique nature of our digital products. We appreciate your thoughtful consideration before making a purchase.